Stewarding Persons Deprived of Liberty: Experiences of City Jail Officers Amidst Covid-19 Pandemic
by Richelle P. De Las Eras
Published: December 6, 2025 • DOI: 10.51584/IJRIAS.2025.101100024
Abstract
This study aimed to explore the life experiences of City Jail Officers as stewards of persons deprived of liberty amidst the Covid-19 pandemic. Specifically, sought to the following specific problems: the experiences of the informants in the performance of their duties during the Covid-19 pandemic, coping with the challenges encountered in the performance of duties, and aspirations of the informants to improve the quality of jail service.
The phenomenological and qualitative approach in this study was utilized through interviews as the key process in the gathering of data. There were ten (10) selected city jail officers. Four (4) of them were individually interviewed while the other six (6) were included in the Focused Group Discussion (FGD). They were selected randomly but met the minimum qualifications. The research location is at Tagbilaran City Jail – Cabawan District, Tagbilaran City. A validated interview guide aided with the voice recorder for the basis of transcribing the responses of the informants. Utilization of Colaizzi's method, a phenomenological analysis procedure in analyzing the responses of the informants during the conduct of the interview.
For the experiences of the informants as Jail Officers amidst the Covid-19 pandemic, the themes generated were: Triumph through Unity, Collegial Harmony Initiative, Scarcity of Supplies, and PDL’s Misbehavior. In coping with the challenges encountered in the performance of duties, the following themes were created: Resilience Amidst Scarcity, Synergistic Wellness Renewal, and Virtual Family Reconnection, for the aspirations of the informants, themes created were: Adherence to Protocol and Training for Safety and Security in Innovation.
For the Tagbilaran City Jail Personnel, the implementation of several suggestions is recommended to inspire and encourage jail officers for relevant improvements.
Firstly, the development of specialized training programs tailored to address challenges unique to the pandemic, emphasizing the significance of humane treatment and effective guidance, is crucial. Introducing mental health support services for jail officers can aid in coping with the stresses associated with their roles during the pandemic. Establishing open communication channels within the jail facility is another key recommendation, fostering dialogue among personnel and creating a supportive work environment. The implementation of recognition programs to acknowledge and appreciate the efforts of jail officers can significantly boost morale and motivation.
As for the Local Government Unit (LGU), the following suggestions are proposed to make informed decisions based on the comprehensive overview. In addition, the Department of Interior and Local Government (DILG) to effectively address challenges through education and training, the following suggestions are recommended. Organizing workshops and seminars on relevant topics such as crisis management and adapting to new challenges can equip jail officers with the necessary skills.