Skills and Knowledge Gap Analysis among Trainees of Tourism Promotion Services NC II: Input to a Sustainable Tourism Promotion Framework
by Julius B. Paez
Published: January 16, 2026 • DOI: 10.51584/IJRIAS.2025.10120069
Abstract
This study, “Skills and Knowledge Gap Analysis among Trainees of Tourism Promotion Services NC II: Input to a Sustainable Tourism Promotion Framework,” aimed to identify the existing competency gaps among trainees in promoting tourism products and services, with a focus on integrating sustainability principles in line with the goals of the Technical Education and Skills Development Authority (TESDA) and the Philippine Tourism Development Plan. The research employed a descriptive Training Needs Analysis (TNA) design, involving 50 trainees, 5 trainers, and 5 industry practitioners, through questionnaires and interviews. The analysis was conducted using descriptive statistics, gap index analysis, and thematic interpretation.