Conceptual Role of Organizational Learning on Clan Culture and Performance of Small and Medium-Sized Food Tourism Enterprises (SMFTES)

Abstract

This paper proposes a comprehensive concept for advancing learning organization strategies within small and medium-sized food tourism enterprises (SMFTEs). This study elucidates how clan culture – distinguished by collaboration, trust, and shared value -shapes organizational learning through both the refinement of existing practices (exploitation) and the pursuit of novel ideas (exploration). These dual learning processes are posited to significantly enhance SMFTE performance by supporting both incremental improvement and transformative innovation. The study highlights the importance of ambidextrous learning, enabling SMFTE to strike a balance between efficiency and innovation, thereby fostering resilience and a sustainable competitive advantage. Practical recommendations are provided for managers and policymakers to cultivate adaptive and sustainable growth, particularly in the rapidly evolving context of food tourism SMFTE.