Cyber Security Awareness among Digital Banking users in Malaysia

Abstract

The purpose of this study is to assess the level of cyber security awareness among Malaysians who utilize the digital banking services. In addition to secondary data (such as journal articles, books, websites, and news articles), a survey questionnaire serves as the major data source for this study. A quantitative technique is also employed to collect information from a sample of 399 Malaysian digital banking users. Among Malaysians who utilize digital banking, knowledge of cyberattacks, laws and regulations, and multi-factor authentication are all significantly correlated with cybersecurity awareness. This study looks at the knowledge that users of digital banking should have about cyber security, including knowledge of laws and guidelines, multi-factor authentication (MFA), and cyber-attacks.