Bureaucratic Corruption and Service Delivery in the Nigeria Aviation Industry: A Quantitative Analysis of the Federal Airways Authority of Nigeria (FAAN)

Abstract

Bureaucracy was conceived to be an instrument of development and good governance by providing fair mechanisms for service delivery. Bureaucracy is a system of organization used to describe the authority relationships among employees of a public sector organization; and the methods or approached adopt by government towards implementation of public policies or programmes. In line with the above, Okafor (2005) defines bureaucracy as that machinery of government designed to execute the decisions and policies made by political office holders Bureaucracy in an administrative structure design that depict the characteristics of government institutions that are involve in the implementation of government programmes According to Eme and Onwuka (2010), bureaucracy does not cover political appointees such as ministers and advisers or members of the judiciary either at the federal, state and local government tiers of government. Political office holders make policies while bureaucracy implements it.