Perceptions of Safety and Crime Deterrence: The Impact of CCTV Cameras in Business Establishments

Abstract

This study investigates the impact of closed-circuit television (CCTV) cameras on perceptions of safety and crime deterrence in business establishments. Using a descriptive-correlational design, data were gathered from 120 purposively selected respondents, including business owners, employees, and regular customers of establishments equipped with CCTV systems. Three researcher-made questionnaires were utilized to measure perceptions of safety, perceived crime deterrence, and the presence of CCTV cameras. Data were analyzed using mean and standard deviation to determine perception levels, while Pearson’s correlation assessed the relationships among variables. Findings revealed that the presence of CCTV cameras significantly influences stakeholders’ perceptions of safety and crime deterrence in commercial areas. Perceived safety was strongly associated with personal security, fear reduction, and awareness of surveillance, while perceived crime deterrence was linked to increased reporting, reduced theft and burglary, and minimized property damage. Moreover, the visibility, functionality, and strategic placement of CCTV systems were vital in shaping these perceptions. The study concludes that CCTV cameras not only serve as tools for evidence collection but also foster a psychological sense of security that enhances customer confidence and supports business sustainability.