Occupational Culture in Relation to Job Satisfaction and Work Performance among Police

Abstract

This study investigates the occupational culture, job satisfaction, and work performance among police officers in Zamboanga del Sur in 2024, using a quantitative, descriptive-correlational approach to poll 155 officers with at least two years of service. Statistical methods were applied to examine the data, including Slovin's formula, weighted mean, Kruskal-Wallis H test, and the Mann-Whitney U test. Findings suggest a mostly male, youthful workforce, largely in mid-level jobs, which reflects a favorable occupational culture typified by procedural justice, openness, and significant community participation. While officers indicate high job satisfaction owing to excellent interpersonal support and supervision, concerns around fair remuneration and open communication remain key areas for growth. Moreover, the findings reveal a significant relationship between occupational culture indicators and work performance, with the strongest relationship seen in balancing loyalty and duty, emphasizing the importance of ethical decision-making. This is to enhance this occupational culture, including conducting regular workshops on misconduct reporting and communication to foster integrity and trust within the department, providing resources and mentorship to help officers navigate ethical dilemmas, and expanding partnerships with local communities through virtual engagement platforms. However, the Pagadian City PNP ought to provide monthly seminars that focus on promoting transparent misbehavior reporting and improving open communication to foster confidence and integrity within the agency. Equip police with extensive rules and resources, encompassing decision-making tools and mentorship programs, to facilitate ethical decision-making, aiding them in reconciling allegiance and duty while improving overall job satisfaction.